Frequently Asked Question
- Click on Cart Icon on the product
- Choose the variation
- Click the Cart Icon below
- Click Check Out button
- Fill in required information
- Click Place Order button
- Search the product you want
- On the product pages choose the variation you want
- Add to cart
- Click Check Out button
- Enter Required Information
- Click Place Order button & proceed to payment
- Click On Track My Order button on top of the website
- Insert your tracking number in the provided space
- Click on the Login/ Register button
- Click on Create Account button
- Enter the required information
- Click Register button
- Home Delivery services is available for purchase within Malaysia (West & East Malaysia).
- Your parcel will be delivered using our’s appointed delivery courier company.
- Once payment for order is made, you are not allowed to make any changes on the delivery address.
- Credit Card & Debit Card payment is available for all Shoppers.
- We accept all VISA, Mastercard, both Credit and Debit with 3D secure (Verified by VISA and Mastercard secure) and also FPX and online banking payment.
- All your credit cards information is protected with encryption standard.
- We only receive e-coupon or e-voucher which is provided and officiated by our official website
- You can redeem the e-coupon or e-voucher by entering the code during checkout process.
- After your order had been processed
- You will receive your tracking number via email
- Do check your spam mail if not found
- Strictly no refund after order had been made
- If you had any enquiry regarding your order do contact our customer hotline
- Hotline : 017-977 6393
- Email : [email protected]
- Home Delivery services is available for purchase within Malaysia (West & East Malaysia).
- Your parcel will be delivered using our’s appointed delivery courier company.
- Once payment for order is made, you are not allowed to make any changes on the delivery address.
- Credit Card & Debit Card payment is available for all Shoppers.
- We accept all VISA, Mastercard, both Credit and Debit with 3D secure (Verified by VISA and Mastercard secure) and also FPX and online banking payment.
- All your credit cards information is protected with encryption standard.
- We only receive e-coupon or e-voucher which is provided and officiated by our official website
- You may redeem the e-coupon or e-voucher by entering the code during checkout process.
- Once order has been made, we do not receive redemption of e-coupon or e-voucher by any mean.
- After your order had been processed by our profession team.
- You will receive your tracking number via email.
- Do check your spam mail if not found.
- During peak season or promotional period please do be patient and do tolerate for any delay of order processing.
- Strictly no refund after order had been made.
- If you had any enquiry regarding your order or any other issues, do contact our customer hotline or email
- Customer Hotline : 017-977 6393
- Email : [email protected]
- Offical hours : 0900 to 1800 Monday to Saturday